Emergency Roof Repair When Water Is Coming In
Emergency roof repair comes down to three priorities, in order: stop the water, protect what sits under it, and keep a record of what happened. ALTA's emergency line is answered 24/7 across the Chicago suburbs, and active leaks are triaged ahead of scheduled work. When it is safe to go up, a crew finds the opening, covers it so the cover holds, and photographs it before and after so your insurer sees the damage as it was.
The work itself happens in two stages: a temporary seal first, then a permanent repair once the roof dries out. We tell you which stage you are paying for at each step.
Signs you may need emergency roof repair
- Water dripping or running from a ceiling, a light fixture or down an inside wall during rain
- A ceiling that bulges, sags or feels soft when pressed
- Bare decking or torn underlayment exposed after wind peeled shingles away
- A tree limb or other debris that has broken through the roof
- Meltwater from an ice dam showing up inside an exterior wall or above a window
- Flashing or shingles flapping loose with more weather in the forecast
What to do in the first hour of a roof leak
- Put people first. Keep everyone out of any room where the ceiling is sagging. If water is reaching a light fixture, an outlet or the electrical panel, switch that circuit off at the breaker only if you can stand somewhere dry to do it. Otherwise, leave it to an electrician or the utility.
- Stay off the roof. Wet shingles, gusting wind and a ladder in the dark are how storm nights turn into injuries. Everything that matters in the first hour can be done from inside.
- Control where the water goes. Buckets, towels and a plastic sheet over the furniture limit the spread. A ceiling bubble full of water is safer drained on purpose than left to burst: stand clear, hold a bucket under it and pierce its lowest point with a screwdriver.
- Clear the drip zone. Electronics, rugs, paperwork and anything sentimental come out first.
- Take pictures before you clean up. Capture the stain, the drip, the bucket and any damaged belongings, and note when it started. Then call our 24/7 line, and let your insurance agent know if a storm caused it.
Emergency roof tarping that holds through the next gust
A tarp thrown over a leak and weighted with a few bricks rarely lasts until morning. Wind gets under the loose edge, the tarp turns into a sail, and water runs straight beneath it. A secured emergency cover is built differently:
- The tarp is sized to extend well past the damage on every side. Where the layout allows, it wraps over the ridge so its top edge never faces water running downhill.
- Edges are rolled around lumber battens, and the battens are fastened down. Nails punched through bare plastic tear out in the wind.
- Fasteners go into areas already slated for repair whenever possible, so the cover does not put new holes in good shingles.
- Where a limb has broken through, loose debris comes off first, and an open hole in the deck is closed with a plywood patch before the tarp goes on.
On low-slope porch and addition roofs, a self-adhering membrane patch often seals better than any tarp.
Why the permanent repair waits for dry weather
It is tempting to ask for the whole fix while the crew is already on the roof. There are good reasons to wait:
- Materials need a dry surface. Shingle seal strips and roofing adhesives do not bond reliably to wet or frozen surfaces, so a repair rushed in the rain can let go on the first windy day.
- The full damage is not visible yet. Soft decking, a split underlayment seam or a cracked rafter often shows only when the area is dry and opened carefully.
- Your insurer may want to see it. State insurance regulators generally tell homeowners to take reasonable steps against further damage but to hold off on extensive permanent repairs until an adjuster has looked.
Temporary work buys time: a tarp, a membrane patch, plywood over an opening, sealant at a lifted flashing joint. Permanent work replaces what failed with matching shingles, new flashing, new underlayment and sound decking. Our roof repair team handles that second visit.
Documenting an emergency roof repair for your insurer
Among your duties after a loss, most homeowners policies list protecting the property from further damage and keeping a record of what that cost. Good records make the rest of the claim easier:
- Wide photos of each side of the house, plus close-ups of every damaged area inside and out.
- Receipts for tarps, fans, buckets and anything else you bought, along with hotel or meal costs if the home became unlivable.
- A short written timeline: when the storm hit, when you noticed water, and whom you called and when.
Our crew photographs the opening before covering it and again afterward. The invoice for the emergency visit is kept separate from the estimate for the permanent repair, so an adjuster can review each stage on its own. The claim itself stays between you and your insurance company; our page on insurance claim documentation explains how we support the paperwork.
What causes most roof emergencies in the Chicago suburbs
Emergency calls here cluster around a few kinds of events. Late-winter thaws push meltwater from ice dams back under the shingles and into exterior walls; our guide to ice dams explains why it happens on some houses and not others. Summer thunderstorms strip shingles from rakes and ridges and bring limbs from mature trees down onto roofs. Hail can crack a skylight outright, or leave a roof that only starts leaking weeks later. If one storm damaged more than a single spot, start with a full storm damage assessment rather than chasing one drip at a time.
What it costs
Emergency work is billed in two pieces: the temporary cover, and the permanent repair, which is quoted in writing after a dry-weather inspection. Current ranges for both, including tarping, are below (assumptions last reviewed November 5, 2026).
| Repair | Typical range | Notes |
|---|---|---|
| Minor leak or flashing fix | $350–$750 | Single penetration or step flashing |
| Missing or blown-off shingles | $450–$1,100 | Common after Illinois windstorms |
| Valley or chimney repair | $700–$1,800 | Often paired with sealing |
| Storm or hail damage section | $1,500–$4,000 | Frequently insurance-eligible; can run higher |
| Emergency tarping | $300–$700 | Temporary protection until the permanent repair |
How the work goes
Call the 24/7 line
Tell us where water is appearing, what the weather is doing and whether anyone is at risk. Active leaks and storm damage are triaged ahead of scheduled work.
Safe-access check
The crew judges from the ground whether the roof can be worked safely. If it cannot, we protect the interior first and go up when conditions allow.
Cover and photograph
The opening is photographed, sealed with a secured tarp or membrane patch, and photographed again for your records.
Permanent repair
Once the roof is dry, we inspect the area, quote the permanent repair in writing and replace the damaged materials.
Emergency Roof Repair questions
Can a roof leak be fixed while it is still raining?
Usually it can be stopped, not fixed. Once lightning has passed and the wind allows a crew to work safely, a secured cover or membrane patch can keep water out until the storm ends. Shingle and flashing replacement waits for a dry surface. During lightning or very high wind, we focus on protecting the inside of the house until it is safe to go up.
Does homeowners insurance pay for emergency tarping?
Many policies treat reasonable temporary repairs that prevent further damage as part of a covered loss, and many reimburse them. Whether yours does, and how much, is your insurer's decision. Keep the invoice and the before-and-after photos either way.
How long can an emergency tarp stay on a roof?
Think in weeks, not seasons. Sun, wind and snow load all wear a tarp down, and it can hold moisture against the shingles beneath it. If the permanent repair is delayed by an adjuster visit or a special-order material, ask us to check and re-secure the cover.
Should I call a roofer or my insurance company first?
Stop the water first. Policies generally expect you to prevent further damage, and an emergency cover is part of doing that. Then report the loss to your insurer promptly; your policy spells out the deadline for giving notice.
Materials for this job
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Architectural Asphalt Shingles
The dimensional, wind-rated shingle on most Chicago-area homes, balancing a moderate price, curb appeal and dependable performance.
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Flat and Low-Slope Roof Membranes
Single-ply and modified-bitumen membranes for porches, additions, garages and commercial roofs where shingles cannot shed water.
Google reviews
What customers say about Alta Property Services
4.9 out of 5 from 200+ Google reviews of Alta Property Services (as of November 2026)
ALTA Roofing & Exteriors is the roofing and exteriors division of Alta Property Services. These reviews come from Alta’s Google Business Profile and cover its plumbing and home-repair work, not roofing jobs. Below is a selection; we will add roofing reviews as projects are completed.
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★★★★★
Dwayne (Plumber) came out to ck my plumbing system and explained everything thoroughly after arriving here on time.
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★★★★★
Elenzia Booker was very helpful and knowledgeable about the issue that we had. He came to fix a leaking faucet and was very polite. Definitely would recommend again!
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★★★★★
Dwayne came in and resolved my plumbing issue he was very clean and very professional …he fixed what another company installed…he was knowledgeable and gave me tips on maintenance. He’s highly recommended. …
Read all Alta Property Services reviews on Google · How we handle roofing reviews
Water coming in right now?
Call the 24/7 line. We tarp first and document everything for your records.
Before you hire any roofer
Storms bring out contractors who are gone by spring. These checks take a few minutes, whoever you hire, us included.
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Look up the roofing license
Illinois licenses roofing contractors through the Department of Financial and Professional Regulation (IDFPR). Its free online lookup shows a license’s holder, type, status and expiration. Source: IDFPR license lookup
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Get a written contract
The Illinois Home Repair and Remodeling Act requires a written contract for repair or remodeling work costing more than $1,000. Source: Illinois Attorney General
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Check the storm date yourself
NOAA’s Storm Prediction Center posts preliminary daily storm reports, so you can see whether hail or high wind was reported near you before anyone climbs onto your roof. Source: NOAA storm reports
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Slow down door-to-door offers
After storms, the Illinois Attorney General warns against signing on the spot with door-to-door contractors, advises getting multiple written estimates and says to refuse up-front cash, Venmo or Zelle demands. Source: Attorney General storm-scam alert
Sources
Where the facts on this page come from, and the makers of the products it covers.
- California Department of Insurance — Homeowners policies list protecting the property from further damage, making reasonable temporary repairs and keeping records of those costs among…
- Virginia State Corporation Commission — State insurance regulators advise homeowners not to make extensive permanent repairs before the adjuster has inspected
- GAF — Manufacturer website
- Owens Corning — Manufacturer website
- CertainTeed — Manufacturer website
- IKO — Manufacturer website