Roof Repair for Lombard Homes, Townhomes and Storefronts
Lombard roof repair calls come from three very different kinds of buildings: story-and-a-half homes and older houses near downtown, townhome and condo buildings run by associations, and the one-story commercial strips along the village’s main roads. Each needs a different repair approach, and an association roof also needs the right approvals before anyone climbs a ladder. Our Addison shop is about four miles north, and below is how we handle all three.
Lombard roof repair on dormers and porch roofs
Front dormers on Lombard Cape Cods leak in a few predictable places. The side walls of the dormer, called cheek walls, need a step flashing under every shingle course, with the siding held up off the roof so it does not wick water. The bottom of the dormer window needs an apron flashing that laps over the shingles below it. When either was skipped, or later buried under a bead of tar, water runs down inside the wall and shows up as a stain under the window or along the living-room ceiling.
Older homes near downtown add another suspect: the porch roof. Open front porches often have a pitch too shallow for shingles, and decades of patching leave layers of tar and mismatched material. A lasting repair strips the porch roof, replaces soft decking, and installs a membrane made for low slopes, tied under the siding and over the gutter edge.
Repairing ice dam damage on Lombard eaves, in two stages
Ice dams are a fact of life on many Lombard homes. Once one has leaked, the repair happens in two parts.
During the winter
If water is coming in, we can open channels through the ice with low-pressure steam so meltwater drains, and tarp any area where shingles have lifted. We do not chip ice with hatchets or picks, which breaks shingles and gutters.
Once it warms up
We remove the first few courses of shingles along the damaged eave and check the deck and fascia for rot. Soft wood is replaced, a self-adhering ice barrier goes down from the edge to well inside the heated wall line, and new shingles and drip edge go back on. We also report what we see in the attic, because if heat loss caused the dam, it will form again until that is addressed. Our ice dam guide covers prevention in more depth.
Repairs on shared roofs: who calls, who approves, who gets the report
When a Lombard townhome owner sees a leak, the first call often goes to us, but the roof usually belongs to the association. To avoid delays and disputes, we follow a simple sequence:
- We confirm with the management company or board who is authorized to approve the work.
- Our inspection identifies the entry point, which may be above a different unit than the stain.
- The authorized contact gets photos, the cause, and a price, and approves in writing.
- After the repair, the report goes to the association, with a copy to the owner who reported it.
Boards appreciate a record that ties each repair to a building and unit. Over a few years it shows which roofs are costing the most and helps plan replacements.
Storefront and office roof repairs along Roosevelt and Butterfield
The retail strips and small office buildings along Roosevelt Road, Butterfield Road and North Avenue mostly have low-slope roofs: EPDM rubber, TPO or modified bitumen. Typical repairs include re-adhering or patching split seams, rebuilding flashing around rooftop heating and cooling units, clearing and re-flashing drains, and resetting loose metal coping on parapet walls.
We schedule around business hours where we can, keep debris and equipment away from customer entrances, and give the owner or property manager a photo report that separates today’s fix from items to budget. For larger projects, see our commercial roofing services.
Permits and unincorporated Lombard addresses
A Lombard mailing address does not always mean the Village of Lombard issues the permit; a parcel outside village limits falls under DuPage County instead. Before a larger repair, we confirm which office covers your parcel and whether the scope requires a permit, and we include any permit in the price. For background on local housing types, see our Lombard roofing page.
Roof Repair for Lombard Homes, Townhomes and Storefronts: questions
Is the leak in my Lombard townhome the association’s problem or mine?
It depends on your declaration. In many associations the roof is a common element maintained by the association, but the documents differ. Check yours or ask the management company; we can work with whoever is responsible.
Can you steam ice dams off my roof?
Yes, when it is safe to work on the roof. Low-pressure steam cuts channels through the ice without damaging shingles. It is a temporary measure; the lasting fix is ice barrier at the eave and less heat reaching the roof.
Can you repair our store’s flat roof without closing the business?
In most cases, yes. Repairs are done from the roof, with access planned away from customer areas, and noisy or messy work can be scheduled outside business hours when needed.
Google reviews
What customers say about Alta Property Services
4.9 out of 5 from 200+ Google reviews of Alta Property Services (as of November 2026)
ALTA Roofing & Exteriors is the roofing and exteriors division of Alta Property Services. These reviews come from Alta’s Google Business Profile and cover its plumbing and home-repair work, not roofing jobs. Below is a selection; we will add roofing reviews as projects are completed.
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★★★★★
Chris was very professional and knowledgeable about service providing. It didn’t take long at all. He also explained everything he was doing so I would understand. Thank you Chris, I would definitely recommend. …
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★★★★★
Dwayne (Plumber) came out to ck my plumbing system and explained everything thoroughly after arriving here on time.
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★★★★★
Elenzia Booker was very helpful and knowledgeable about the issue that we had. He came to fix a leaking faucet and was very polite. Definitely would recommend again!
Read all Alta Property Services reviews on Google · How we handle roofing reviews
Get the leak traced, not just patched
Free inspection, photo proof of the cause, and a written repair price.
Before you hire any roofer
Storms bring out contractors who are gone by spring. These checks take a few minutes, whoever you hire, us included.
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Look up the roofing license
Illinois licenses roofing contractors through the Department of Financial and Professional Regulation (IDFPR). Its free online lookup shows a license’s holder, type, status and expiration. Source: IDFPR license lookup
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Get a written contract
The Illinois Home Repair and Remodeling Act requires a written contract for repair or remodeling work costing more than $1,000. Source: Illinois Attorney General
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Check the storm date yourself
NOAA’s Storm Prediction Center posts preliminary daily storm reports, so you can see whether hail or high wind was reported near you before anyone climbs onto your roof. Source: NOAA storm reports
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Slow down door-to-door offers
After storms, the Illinois Attorney General warns against signing on the spot with door-to-door contractors, advises getting multiple written estimates and says to refuse up-front cash, Venmo or Zelle demands. Source: Attorney General storm-scam alert