Roofing Warranty: Workmanship and Manufacturer Coverage

Our workmanship roofing warranty

Every ALTA project includes a written workmanship warranty. The term and exactly what it covers are stated in your contract before you sign.

Workmanship coverage is about installation: a flashing detail that leaks, shingles that blow off because they were nailed wrong, a vent boot that was not sealed. If a problem traces back to how we installed something, we come back and fix it. Manufacturing defects and storm damage fall under other coverage, which is why it helps to understand all three.

Manufacturer material warranties

Shingle, siding and membrane makers warrant their products against manufacturing defects. The standard warranty usually comes with the product automatically, though many manufacturers ask that it be registered. We register eligible warranties for you and hand over the confirmation with your closing paperwork.

Many manufacturers also sell enhanced system warranties that extend coverage and sometimes add the manufacturer’s own workmanship protection. Those programs require specific accessory products and an installer the manufacturer has certified for that tier. Your estimate states which warranty applies to the products you choose, so there is no confusion later.

What can void coverage

• Pressure washing shingles, which strips the protective granules.
• Fastening satellite dishes, antennas, solar racking or holiday lighting through the roof without proper flashing.
• Alterations or repairs by another contractor on a roof still under our workmanship warranty. Call us first.
• Blocking attic ventilation, for example by covering soffit vents with insulation.

Selling your home

Some manufacturer warranties can be transferred to a buyer, often once and sometimes only if the transfer is registered within a set period after closing. Keep your warranty paperwork with the house documents; buyers and their inspectors will ask.

Making a warranty request

Call or send the contact form with your address and a description or photos of the problem. We inspect, tell you which coverage applies, and handle manufacturer claims paperwork when a product defect is involved.